Shipping Policy

Welcome to Bisettes! We are committed to delivering your orders quickly and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Shipping Destinations

We currently ship to locations within [List of Countries or Regions]. If your location is not listed, please contact our support team for assistance.

2. Processing Time

  • Orders are typically processed within [X] business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom or handmade items may require additional processing time, which will be indicated on the product page.

3. Shipping Methods & Delivery Time

We offer multiple shipping options to meet your needs:

Shipping Method Estimated Delivery Time
Standard Shipping [X-Y] business days
Expedited Shipping [X-Y] business days
Express Shipping [X-Y] business days

  • Delivery times are estimates and may be affected by factors such as weather conditions, customs processing, and local courier delays.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be available on orders above [Specify Amount].

5. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can track your order through our [Tracking Page/Carrier Website].

6. Shipping Delays & Issues

  • We are not responsible for delays caused by external factors, including customs, natural disasters, or carrier issues.

  • If your order has not arrived within the estimated delivery time, please contact our support team at [Insert Contact Email].

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within [X] days of receipt with photos of the damaged item and packaging.

  • If your package is lost in transit, we will work with the carrier to resolve the issue. Please allow up to [X] days for investigation.

8. International Shipping & Customs

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Customs processing may cause additional delivery delays beyond our estimated timeframes.

9. Contact Us

If you have any questions regarding our shipping policy, please reach out to us at [Insert Contact Email].

Thank you for shopping with Bisettes!